DSW - where customer service comes first

DSW is a family–owned and run water treatment and engineering company with in-house water treatment and engineering departments. The management team has over 50 years worth of experience in an array of industry disciplines.

In a fast changing sector, DSW are proud to remain 100% independent and genuine water specialists.

Meet the Team

David Sparrowe

Co-founder and owner

David has over 13 years’ worth of water industry experience. He started his career as a service engineer and developed through engineering and customer focused roles. Professional qualifications include; Authorising person for water in hospitals, Diploma in steam boilers and Legionella risk assessments.

Compliance and operational efficiency is at the heart of his commitment to service delivery.

David is a proud member of the Water Management Society and IHEEM. Areas of expertise include risk identification and remediation, portfolio management, and customer service.

Simon Walters

Co-founder and owner

Simon has invested over fifteen years in the water storage, treatment and engineering industry, managing large, high profile projects throughout the UK and the rest of the world including Africa and Europe.

Simon’s high professional standards, attention to detail, and the value he places on quality customer relationships have earned him the trust of leading water storage and treatment companies to project manage from start to finish.

With vast experience in training large teams of engineers, Simon takes responsibility in ensuring that all of DSW’s engineers work to high standards at all times and have a can-do attitude.

Louise Outlaw

Finance and Office Manager
Louise is responsible for the day-to-day running of all office-based operations. This includes managing and training our extensive office support team, acting as a port of call for customers on a daily basis, and organising company finances to a high standard.

Lynne Reynolds

Planning and Customer Accounts Manager
Lynne is responsible for managing our extensive customer accounts team, acting as a point of contact for key accounts on a daily basis and planning all PPM/project works. Lynne’s efficiency ensures the process is seamless for DSW’s field engineers and customers alike.

Luke Ford

Water Hygiene Supervisor

Elliot Betts

Engineering and Tank Construction Supervisor
Elliot is a hands-on supervisor and oversees a variety of engineering projects. Well-versed in cold water tank construction and remediation he also oversees a variety of plant installs and full plant room refurbishments. Health and safety is an area that Elliot excels in, providing critical risk assessments and tool box talks on larger multi-faceted projects.

Chelsea Millichap

Customer Liaison Executive

Chris Dunman

Water Treatment Supervisor

Charlotte Gibbs

Account Manager